Select Page

Seeing the customer as a person and not a factor

Whether we are talking about organizations or businesses, money is a vital factor. Although we speak of the “bottom line” as a euphemism for money, we do what we do for many reasons, but ultimately it comes down to earning a living. Unfortunately, this effort to live...

What is Bigger Picture Thinking?

When something happens in the business world, we are too often tempted to quickly glance at a result, and immediately determine what we think to be the cause of it based on a limited analysis. This is an age-old character trait of human beings. It makes sense to our...

Beyond the Profit Drive: keeping real people in mind

Businesses exist to make money. There is a lot to be said about the sense of achievement, purpose, and personal fulfilment that comes from running a successful operation, but in the end, people need to make money to live, and our businesses couldn’t exist without...